Caern Rota – Terms of Service
Effective date: 14 May 2026 Last updated: 15 May 2026
These terms govern your use of Caern, a service provided by Caern Ltd ("Caern", "we", "us"). By using Caern, you agree to these terms.
- Contact: info@caern.ai
- Registered address: The Long Barn, Frome Road, East Horrington, Wells, England, BA5 3DP
- Company number: 17147744 (England and Wales)
- ICO registration: ZC119952
Eligibility
You must be 18 or over and entitled to use Caern under the terms on which we made it available to you. Accurate information is required. Keep your details up to date.
Your account
Personal to you. Don't share access. Delete at any time – see the Privacy Notice for data handling.
How Caern works
Caern outputs are drafts for your review. Caern suggests; you decide. AI can make mistakes – always verify before relying on any Caern output.
If information you provide to Caern includes other people, Caern may contact them on your behalf. Any arrangement requires explicit confirmation from both parties. You are responsible for compliance with applicable workplace and professional policies.
Caern is not a system of record. Trust and employer systems remain authoritative.
What you agree not to do
Send patient-identifiable information, harass others, access other users' data, use Caern for purposes other than those it is provided for, reverse-engineer the service, create multiple accounts, or violate UK law. Breach may result in suspension or termination.
Availability and changes
Provided "as is." We aim for reliability but can't guarantee 100% uptime. Terms may be updated – material changes notified before they take effect. Features may be added, changed, or removed.
Pricing
Core features are free. Optional paid features may be introduced – always clear, never charged without your consent.
Liability
We are responsible for: reasonable care for accurate, reliable service. Liability for loss caused by our negligence.
We are not responsible for: unverified AI content, arrangements between you and any other person, third-party service interruptions, or loss arising from your breach of these terms.
Nothing in these terms limits liability for: death or personal injury caused by our negligence, fraud, or anything else that cannot be excluded under English law.
Intellectual property
Caern's software, brand, and content belong to Caern Ltd. Your data remains yours. Content you provide grants Caern a licence to provide and improve the service – this licence ends on account deletion (subject to the retention periods in the Privacy Notice).
Disputes
These terms are governed by English law. The courts of England and Wales have exclusive jurisdiction. We prefer direct resolution – please email info@caern.ai first.
Termination
You: delete your account at any time.
Us: we may suspend or terminate access for breach of these terms, legal requirement, or service discontinuation. We'll explain why and you can still exercise your data-protection rights.